infinitrac User Guides
Archived copy of the infinitrac user guides, frozen on 2026-08-29. Questions: support@infinitrac.com

Request For Information Files

Uploading Files to the RFI

To upload a file and associate it with a RFI:

  1. Navigate to the RFI Detail View by clicking the “< List” button.

  2. In the Files section, click the “+” button.

  3. Drag and drop files into the upload area, or browse and select files from your file explorer.

If a file has already been uploaded to the project's File Management module, there is no need to upload it again.
Instead, you can simply associate the file with the Daily Report.

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Once the file(s) is uploaded, a success alert message will appear on the top right hand corner with a green check mark.

Downloading Files from a RFI

Users can download all files associated with a RFI by clicking the Download Files button.

The Download Files button remains disabled until at least one file has been uploaded.

Deleting Files from the RFI

To delete associated files from the RFI:

  1. Click the checkbox next to the file(s) you want to remove.

  2. Click the Delete button.

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Deleting a file associated with a RFI is permanent and cannot be undone.

Associating Files to a RFI

Instead of uploading a file directly to a RFI, users can associate an existing file that has already been uploaded to the project's File Management module.

A file cannot be associated with the same RFI Report more than once.

Dynamic Linking

Users can choose to enable or disable dynamic linking when associating a file with a RFI.

Steps to Associate a File with a RFI

  1. Navigate to the Files section in the Submittal(s) Detail View.

  2. Click the Link button (see screenshot below).

  3. A new window will open, showing the File Management module’s folder tree.

  4. Select the file(s) you want to associate with the RFI.

  5. Use the checkbox in the top-right corner to turn Dynamic Linking ON or OFF.

  6. Click the Associate button to complete the process.

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The selected files will now appear in the RFI's "Files" section. 

Files in the File Management module that are associated with multiple RFI(s) cannot be deleted without confirmation

Uploading Folder Structure

Instead of uploading individual files, users can upload entire folder structures (including subfolders and files) to a RFI.
These structures must be archived/zipped before upload. Once uploaded, infinitrac will unpack the contents into the selected RFI.

Steps to Upload a Folder Structure

  1. Navigate to the Files section in the RFI Detail View.

  2. Click the “Upload Folder Structure” button (see screenshot below).

  3. A new window will open with a dropzone area.

  4. Drag and drop your zipped folder into the dropzone, or browse and select it from your file explorer.

  5. Click the “Upload” button located in the dropzone to begin the upload.

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The accepted archive formats—.zip, .tar, and .gz—will be displayed in the upload window.

Uploading a large number of files or folders may take time, depending on the user's internet connection.
Once the upload is complete, the user will receive an email notification with details about the uploaded folder structure and its location within the File Management module.