Reopen a Non Conformance Report

After a BPO is sent, all attribute fields are Read-Only, meaning it can´t be changed. By reopen a Non Conformance Report (NCR), user will have access to edit recipients, responses and documents. Reopen function is restrictive to users with admin role enabled in the NCR role section.

To reopen an NCR:

1. Navigate to the NCR´s Detail View, by clicking on “< List” button.

2. Select the NCR to be reopened.

3. Click on “Reopen” button, in the upper right-hand corner.

4. Modify the required fields.

Once the NCR is reopened, a success alert message will be displayed on the top right hand corner with message: “The NCR [Filename] Was Unlocked Successfully”.