infinitrac User Guides
Archived copy of the infinitrac user guides, frozen on 2026-08-29. Questions: support@infinitrac.com

Delete a Request For Information

To temporarily delete a RFI the user role must have the “delete” privilege enabled.

The infinitrac platform will move the selected RFI(s) to the trashcan, which is visible within the folder tree. These items are not removed from the system.

To permanently delete RFI(s), the user role must have the “trashcan” privilege enabled.

To temporary delete a Request For Information(s), user role must have a “delete“ privilege enabled. infinitrac platform moves selected RFI(s) to the Trashcan, which is displayed inside of the folder tree object. These objects are not removed from the system. To permanently remove RFI(s) user role must have a “trashcan“ privilege enabled.

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To temporarily delete a RFI in List View:

  1. Select the RFI(s) to delete by clicking the checkbox next to each RFI’s name.

  2. Click the “Delete” button in the data table action menu.

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The “Delete” button remains disabled until one or more RFI(s) are selected.

Once the RFI(s) is deleted, a success alert message will be displayed at the top right-hand corner with a message: “RFI(s) successfully moved to Trashcan”

After RFI(s) moved to the trashcan, they can permanently be cleared or recovered to its original folder destination.

RFI(s) can also be deleted/restored, by removing respective RFI folder(s).

To delete an RFI(s) folder(s):

  1. Select the folder(s) to be deleted, by clicking on the checkbox next to folder’s name.

  2. Click on “Delete” button.

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To recover a deleted folder(s):

  1. Select the Trashcan at the bottom of the folder tree displayed at the left hand side.

  2. Select the folder(s) to recover.

  3. Click “Recover” button.

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Permanently Delete RFI(s)

To permanently delete RFI(s) from a Trashcan:

  1. Select the RFI(s) to be permanently removed.

  2. Click “Clear” button.

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Clearing an RFI(s) from the trashcan will also permanently remove all uploaded files to the respective RFI(s) from the system. This action cannot be undone.

Once the Trashcan is cleared, a success alert message will appear in the top-right corner:
“Item(s) deleted.”
If the operation fails, an error message will be displayed:
“Error Occurred: Failed to clear Trashcan item(s).”

Recover Trashcan Items

To recover one or more RFI(s):

  1. Select the Trashcan at the bottom of the folder tree displayed at the left hand side.

  2. Select the RFI(s) to recover.

  3. Click “Recover” button.

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The “Recover” button remains disabled until at least one RFI(s) is selected.

TThe selected RFItion message will appear in the top-right corner:
“Item(s) restored.”
If the operation fails, an error message will be displayed:
“Error Occurred: Failed to restore items from Trashcan.”