infinitrac User Guides
Archived copy of the infinitrac user guides, frozen on 2026-08-29. Questions: support@infinitrac.com

Adding an Issue(s)

To add a Issue, user role must have “add“ privilege enabled.

To create an Issue:

  1. Navigate to the Issue’s “Detail View”, by clicking the “<Detail” button in the Folder tree toolbar.

  2. Click on the “+” button to create a new Issue.

    image-20211109-102541.png
  3. Fill in all the required fields, displayed with a red border and/or a red warning text (see screenshot below).

image-20211112-091655.png

Comments, files, and recipients can also be added.

These features are detailed in the relevant subsections.

All changes to the fields of the Issue are saved automatically.

Once the Issue is created, a success alert message will appear on the top right hand corner with message: “Issue has been created successfully!”

To return to the List View, click the “>” button. The new Issue will be added to the folder.