Editing an Issue(s)

To edit an Issue, user role must have an “edit“ privilege enabled.

To edit other details relating to the Issue:

Switch into the Detail View by clicking the “List” button in the folder tree’s toolbar.
Edit the needed fields.

All changes are saved automatically.

Once the Issue is edited, a success alert message will appear on the top right hand corner with message: “Issue was successfully edited“

Note: An Issue can only be edited when its Status is not set to “Closed”. To edit closed Issue they must be re-opened first.