infinitrac User Guides
Archived copy of the infinitrac user guides, frozen on 2026-08-29. Questions: support@infinitrac.com

Issue Resolution Impacts

Adding Impacts

To add an impact on an Issue:

  1. Navigate to the “Impacts” section in an Issue’s Detail View

  2. Click on the “+” button.

An impact will be generated.

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User can click into the Description field to add one. This field is saved automatically.

Editing Impacts

To edit an existing impact:

  1. Click into the Description field.

  2. Edit the cell’s value.

  3. Click away from the description field to update the value, or press ENTER on a keyboard.

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Changes are saved automatically, and can’t be reverted to the original description content once start editing.

Deleting Impacts

To delete an impact:

  1. Select the impact(s) to delete, by clicking on the checkbox next to one or more impacts.

  2. Click on the “Delete” button in the impacts toolbar.

Note: Deletion of impacts is permanent, the impacts can not be recovered once deleted.