infinitrac User Guides
Archived copy of the infinitrac user guides, frozen on 2026-08-29. Questions: support@infinitrac.com

Issue Resolution List View

Issue Resolution List View is used to manage and organize Issue(s) within a folder structure. List View displays Issue(s) status/summary details and provides ability to manage Issues in bulk.

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Issue(s) can be organized using a Folder Tree object. Issue(s) can reside only under folders provisioned as “Mount Folders”. Issue Root folder by default, cannot store Issue(s). Its purpose as for other non-mounted folders is mostly for organizing. Each Mount Folder, by default requires a folder prefix which serves as a prefix for Issue names created under it. Last part of Issue name, is a total count of folder items including removed items. Default count length is 5 digits.

Issue naming convention follows this pattern (for example: INF-00001):

Issue Folder Actions

There are many actions available to manage Issue folders, such as (click on a respective link to find out more about each action, below):

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In this section