infinitrac User Guides
Archived copy of the infinitrac user guides, frozen on 2026-08-29. Questions: support@infinitrac.com

19. Quality Incident Report Module

Quality Incident Report Module Overview

The Quality Incident Report module is designed to help track and resolve quality-related issues across projects in a structured and consistent way. Whether the incident involves a product defect, process deviation, or vendor-related concern, this module provides a standardized format to capture key details, analyze root causes, and implement corrective actions.

By documenting incidents in real time and assigning follow-up actions, this module improves communication between field and office teams, supports continuous improvement, and keeps quality records organized for audits and reporting.

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